I absolutely loved the WhatsApp chat that you can have with Hitlon's support team. They respond extremely fast and it's so much better than having to call or go down to the reception. I don't understand why other hotels don't do that. The room wasn't very big but it was so delightfully designed that you quickly forget about the size. The bathroom looks amazing, the bathtub was pretty big. There was plenty of space and light. The smell was incredible, it smelled very good and fresh. The gym had plenty of equipment and felt nice, but not well-ventilated. The hotel is located in the heart of Orchard, with many paths to access the hotel which was very convenient.
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Charles
August 2023
Breakfast was good, glad that I paid for an upgrade to use the 6F otherwise, queue in the GF would have cost us a lot of waiting time. We were not able to use the 6F for afternoon tea and was able to use it twice for evening cocktails. The staff in the 6F were awesome, the did a good job. We also appreciated coffee and tea in the room. The room was clean and serviced timely. My wife's request for an extra pillow was delivered quickly.
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Ramon
Januar 2024
The room was very clean, comfortable, with modern design that complemented our needs perfectly. Location was very convenient to all central shopping malls and restaurants in orchard road. All the staff were friendly and helpful, from receptionist at check-in to staff who brought our luggage to our room. Checkout was extremely fast and practical, as we needed to quickly travel.
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Kartini
Januar 2024
Great location. Almost the same breakfast every day. Seated far but would’ve preferred closer as did not like the stairs. Normally don’t take a lot from breakfast buffet but got impression that staff pushed us to the corner for that. Some staff did not know how to make tea and that was disappointing. On all days for something different when asked about tea. Some internal training may help to ensure all staff are at the same level. Loved the adult juice bar. The orange cartot and ginger one was my favourite.
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Haleema
November 2023
From when you enter the Hilton hotel everything is excellent. The room size and bathroom and shower head was brilliant. The bed was incredible. The breakfast was incredible. It’s 40- 48 Singapore $$ per person but make sure you do it once, it is incredible.. big hotels do breakfasts like no other!!! We checked in early. We were able to check in at 10am. They also do a late check out of midday. It’s excellent. We left the luggage with them after check out and it was all very easy . It’s a Hilton hotel so everything was excellent. Excellent value for money. The design and architecture of the hotel is excellent and everything is new so it won’t disappoint
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Travis
Januar 2024
Cleaness and location
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Khin
August 2023
The hotel itself has only got better over the years that Ive stayed here. Ever since meritus mandarin to mandarin orchard to the current, hilton orchard it has always been fantastic staying here, but this occasion supercedes all previous stays. Beginning from the concierge exec, Aldino, if I remember right, to every departments staff were professional, helpful & polite. The hotel itself, including the room is absolutely spotless and the food top notch! Keep up the great work team Hilton orchard!
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N
August 2023
Front desk receptionists, concierge people, room service people and etc were very friendly and sincere a lot. Breakfast was really flavonoids and wide choices. After the hotel has touched our hearts with lovely feelings.
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Bakibillah
Juni 2023
Room was new and clean. As our flight of arrival was early in the morning staff was kind enough to provide the room early without any extra charge. On the same token we were given extension for check out without any hazel which was great.
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Deepthi
Januar 2024
The renovations and updated from Mandarin to Hilton was a pleasant surprise - everything much better = rooms, corridors, lifts, and above all the restaurant. Previously it was like feeding time at the Zoo - with Hilton it was superb service and no one in a rush. Excellent choice in buffet breakfast.
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David
Januar 2024